The Common Market for Eastern and Southern Africa (COMESA) received a grant from the World Bank towards the implementation of the Regional Infrastructure Finance Facility project and intends to apply a portion of the proceeds of this grant to eligible payments under the contract for the procurement of a Human Resource Management System.

The Common Market for Eastern and Southern Africa (COMESA) is a regional grouping of 21 African States which have agreed to promote regional integration through trade development and transport facilitation. COMESA’s objectives include sustainable economic development through economic and social progress in all Member States through increased cooperation and integration in all fields of development particularly in Trade, Customs and Monetary Affairs, Transport, Communication and Information Technology, Industry and Agriculture, Energy, Environment and Natural Resources including Gender and Social Development. The Secretariat is based in Lusaka, Zambia.

The COMESA Secretariat wishes to procure a Human Resource Management System that will be a digital platform to be used to support the COMESA Secretariat’s Human Resource processes. The System will among others help to streamline recruitment management, benefits administration, payroll management, employee data, employee performance, compensation management, timesheets and other Human Resource Management functions. It will also leverage technology to increase efficiency and effectiveness in the management of the Human Resource functions and ensure reliability and integrity of the data.


The main objectives of the Human Resources Management system is to help COMESA enhance its systems, improve productivity, availability, reliability, and flexibility, and minimize response time in a cost-effective way.  Furthermore, it is expected that a new HRMS will help COMESA to:

  1. Work Smarter by increasing efficiency and reducing back-office interventions thus increasing COMESA’s performance and reducing costs;
  2. Work Remotely since the system would be accessible anytime and anywhere. In addition, employees should be able to access their personal information, submit leave requests, update contact details, view pay slips, and participate in performance appraisals via an employee self-service portal; and
  3. Work Securely by protecting and controlling employee’s data and information confidentially every time.


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