Selected COMESA staff members have drafted a revamped results-based Balanced Scorecard aligned with the organization’s upcoming Medium-Term Strategic Plan (MTSP) for 2026–2030. The staff met in Lusaka from July 9 to 11 to participate in the strategic workshop aimed at strengthening the organization’s operational effectiveness.

Led by Mr. Dumisani Banda, the Director of Human Resources and Administration, the team comprised of staff from various divisions and units who  brainstormed and drafted a new performance measurement framework designed to improve how COMESA supports its stakeholders and achieve its objectives.

Acting Secretary General Dr. Dev Haman joined the team and emphasized the importance of the Balanced Scorecard as a vital management tool highlighting its relevance not only for organizational success but also for individual growth.

“Regional integration is not an option… it is a shared future,” Dr. Haman stated. “I commend everyone for actively participating in this crucial exercise. The document we are developing will help us communicate our work effectively and ensure we provide meaningful support to our Member States.”

The development marks a significant step towards operational excellence and strategic alignment within COMESA as the organization prepares to implement its new strategic framework.