As Customer Relationship Officer, you will be responsible for managing and enhancing relationships with stakeholders, clients, and partners to ensure service excellence and mutual value creation. You will oversee client account management, stakeholder engagement strategies, customer feedback, and issue resolution, while facilitating effective communication between CCH and its partners. The role also involves coordinating with internal teams to meet service delivery standards and contribute to the DRPP Scheme’s overall customer experience objectives across the entire customer life cycle.
Click on the link below for more details.